Privacy Policy
Last updated december 2024
Misineti, hereinafter also referred to as “we,” is responsible for processing personal data as outlined in this privacy statement. Through this privacy policy, we describe how we process your personal data.
Misineti processes your personal data in accordance with the General Data Protection Regulation, abbreviated as “GDPR,” or also known as the “AVG” (Algemene Verordening Gegevensbescherming) in Dutch, and the law of July 30, 2018, concerning the protection of natural persons with regard to the processing of personal data.
The purpose of this privacy statement is to inform you about:
• Who the data controller is
• Who the data protection officer is
• Which personal data is processed
• Why this personal data is processed
• How this personal data is secured
• Who the recipients of this personal data are
• How long this personal data is retained
• Your rights and how you can exercise them
Data controller
Details of this company can be found on the informative page “The company” in the footer.
Jakub Kudlicki is Misineti’s Data Protection Officer and can be reached via this email.
Personal data that we process
Misineti processes your personal data because you use our website and/or our services and/or because you actively provide this information to us. Below is an overview of the personal data we process:
• First and last name
• Phone number
• Email address
• Other personal data you actively provide (e.g., your own photo, additional voluntarily provided information), such as through the creation of a profile on this website, in correspondence via letters or email, or by phone
• Information about your activities on our website (read more in our cookie policy)
• List of customer contact details through an app
The data collected by this website is actively provided by the visitor, except for certain cookies, which are only used with the user’s consent. Users can fill out the contact form to reach us for any reason without prior registration or login. To do this, they must provide their email address and phone number, along with a freely written message. The data is processed for as long as necessary, but no longer than until the user objects to its use.
Misineti only shares your personal data with staff within the organization who are directly involved in providing services to you. Internally, no data will be made available or distributed unless it is necessary for delivering the relevant services or if required by law.
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We strongly encourage parents to be involved in their children’s online activities to prevent data being collected about minors without parental consent. If you believe that we have collected personal data about a minor without the necessary consent, please contact us at this email, and we will delete this information.
Purpose and legal basis for processing personal data
Where applicable, Misineti processes your personal data for the following purposes:
• Sending our newsletter and/or promotional materials
• Contacting you by phone or email if necessary to perform our services
• Informing you about changes to our services and products
• Delivering goods and services to you
• Complying with legal obligations, such as data required for tax declarations
Sharing personal data with third parties
Misineti shares your personal data with third parties only when necessary to perform a service or agreement and to comply with any legal obligations. For companies processing your data on our behalf, we enter into data processing agreements (also called data processing addendums) to ensure the same level of security and confidentiality for your data. Misineti remains responsible for these data processing activities. Access to your data is always encrypted, restricted to individuals directly involved in your case, and used on personal computers with data encryption.
Misineti uses SquareSpace as the host and provider for website functionality. For more information about how we collaborate with SquareSpace to comply with privacy standards, please refer to the following external pages:
• SquareSpace Data Processing Addendum
Misineti uses ClickUp as a partner for note-taking, CRM, and general data management. For more information about how we collaborate with ClickUp to comply with privacy standards, please refer to the following external pages:
• ClickUp Data Processing Addendum
Cookies, or similar technologies we use
Misineti uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone during your first visit to this website. Misineti uses cookies with purely technical functionality. These ensure that the website operates properly and, for example, remembers your preference settings. These cookies are also used to optimize website performance. Additionally, we use cookies to track your browsing behavior, enabling us to offer personalized content and advertisements.
Upon your first visit to our website, we informed you about these cookies and requested your consent for their use (and will prompt for your consent again every 30 days). You can disable cookies by configuring your internet browser to no longer store cookies. Additionally, you can delete all previously stored information via your browser settings. For detailed information about our cookie policy, please refer to our internal website.
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Misineti. Additionally, you have the right to data portability, meaning you can request that we send your personal data in a computer-readable file to you or a third party of your choice.
To make a request for access, correction, deletion, data portability, or to withdraw your consent or object to the processing of your personal data, you can contact us at this email.
To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out all your data, except for your name and surname (thus, make this invisible: passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport or identity card), passport number (or identity card number) and citizen number (national register, NIP, or similar identification). This is to protect your privacy. We will respond to your request as quickly as possible, but no later than four weeks.
Misineti would also like to remind you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via this external link.
Changes to the Privacy Policy
Misineti reserves the right to update this online privacy policy. Changes to the privacy policy will only be made to enhance the standards of privacy protection or to comply with legal requirements. If we make any changes, we will post the revised policy on our websites and update the “Last updated” date at the top of the statement.
How We Secure Personal Data
Misineti takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications.
If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service at this email.